Who We Are
luciarice (“we”, “us”, or “our”) operates this online store at https://luciarice.shop and is responsible for your personal data on this website. Business address: . For privacy questions email [email protected].
Information We Collect
- Order data: name, email, phone, shipping and billing address, order contents.
- Payment data: processed by our payment provider; we do not store full card numbers on our servers.
- Technical data: IP address, browser type, device information, and cookies for site operation and analytics.
- Communications: messages you send via contact forms or email.
How We Use Your Information
- Process, fulfill, and deliver orders
- Provide customer support and order updates
- Prevent fraud and secure our services
- Improve the website and product selection
- Comply with legal obligations
Legal Bases
We process data to perform a contract with you (orders), with your consent where required (marketing), and for legitimate interests such as security and service improvement.
Sharing
We share data only with service providers needed to run the store (payment, shipping carriers, email, hosting) under appropriate agreements. We do not sell personal information.
Cookies
We use essential cookies for cart and checkout, and optional analytics cookies. You can control cookies in your browser settings.
Data Retention
Order records are kept as required for accounting and legal purposes (typically up to 7 years). Account and marketing data is retained until you request deletion or unsubscribe.
Your Rights
Depending on your location you may request access, correction, deletion, portability, or restriction of processing. Contact us at the email above. You may also lodge a complaint with a supervisory authority.
Children
This store is not directed to children under 16. We do not knowingly collect their data.
Updates
We may update this policy periodically. The effective date below will change when we do.
Effective date: July 30, 2026